Terms of service

Effective Date: January 19, 2026

Welcome to Cutters Point Coffee Co. These Terms of Service ("Terms") govern your use of our website and Shopify-powered storefront located at https://cutterspoint.com. By accessing or purchasing from our site, you agree to be bound by the following terms and conditions, including our Return Policy, Privacy Policy, and any additional terms referenced herein.

1. General Overview

This website is operated by Cutters Point Coffee. The e-commerce services are hosted by Shopify Inc., which provides us with an online platform to sell our products and services to you. These Terms apply to all users, including without limitation, browsers, vendors, customers, and content contributors.

2. Online Store Terms

  • You must be at least the age of majority in your jurisdiction or have given us your consent to allow any of your minor dependents to use this site.

  • You may not use our products for illegal or unauthorized purposes.

  • Any breach of these Terms will result in an immediate termination of your services.

3. Product Availability & Modifications

  • All product descriptions and pricing are subject to change at any time without notice.

  • We reserve the right to limit the sales of our products to any geographic region or jurisdiction.

  • Certain products may be available exclusively online and may have limited quantities.

4. Order Processing

  • All orders are processed securely through Shopify Payments, PayPal, or other listed methods at checkout.

  • We reserve the right to refuse or cancel orders that appear fraudulent, suspicious, or in breach of our Terms.

  • Shipping timeframes are estimates and not guarantees.

5. Returns & Refunds

  • Our full return policy can be viewed at: [Return Policy Page Link]

  • Coffee beans are non-returnable unless damaged or incorrect.

  • Merchandise and brewing equipment have defined return windows and restocking fees. Please review full details before purchasing.

6. Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information for all transactions. We are not responsible for delays or failed orders due to incorrect information.

7. Third-Party Services & Links

Our store may include links to third-party websites or tools, such as Shopify apps and integrations. These services are not governed by Cutters Point Coffee, and we hold no responsibility for their content or performance.

8. Intellectual Property

All content, product photography, logo designs, and branding are the property of Cutters Point Coffee and may not be used without written permission.

9. User Content & Feedback

If you submit comments, reviews, or creative ideas, you agree that we may use them without restriction. We are not obligated to maintain comments in confidence or respond to them.

10. Limitation of Liability

We do not guarantee uninterrupted, timely, or error-free service. All products and services are provided "as is" and "as available" without warranties of any kind, express or implied.

11. Indemnification

You agree to indemnify, defend, and hold harmless Cutters Point Coffee, its directors, employees, and affiliates from any claim arising out of your breach of these Terms or your violation of any law or third-party rights.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions.

13. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms at any time. Your continued use of the site after such changes constitutes acceptance of those modifications.

14. Contact Information

Questions about the Terms of Service should be sent to:

📧 Email: office@cutterspoint.com
📞 Phone: 253-851-4977
🕓 Business Hours: Mon–Thurs, 9am–4pm PST